Updated as of December 23, 2024
LOYALTY PROGRAM
This document (hereinafter – Terms) delineates the Terms and Conditions under which participants may partake in the Loyalty Program (referred to as the "Program"), facilitated by Lonvest Platform d.o.o., a company duly incorporated under the laws of the Republic of Croatia (Company ID: 081501022), with its registered office at Zagreb, Lovinčiieva ulica 3, Croatia (hereinafter “Lonvest” or the “Company”).
Your participation in the Program constitutes an irrevocable acceptance of the stipulations contained within these Terms. It is incumbent upon you to review these Terms in their entirety prior to engaging in the Program.
1. TERMS AND DEFINITIONS
1.1. User: Shall mean a private individual or a legal entity who has created the User Account on the Platform and entered into an electronic agreement with Lonvest.
1.2. Platform (or Lonvest): Means the Lonvest platform located at https://lonvest.com, including its affiliates or partners and the services provided by this Platform. Lonvest is operated by Lonvest Platform d.o.o., a limited liability company registered in the Republic of Croatia under registry code: 081501022.
1.3. Investment refers to the allocation of funds by a User thtough the Lonvest platform for the purpose of earning returns or profit.
1.4. Interest Bonus: An additional percentage added to the base interest rate of eligible Active Investments, based on the User’s total investment amount and other criteria specified in the Loyalty Program.
1.5. Loyalty Program: A reward-based program provided by the Platform that grants eligible Users enhanced interest rates on Active Investments, as governed by the terms outlined in this document.
1.6 Eligibility: The conditions that a User must fulfill to participate in the Loyalty Program, including minimum registration duration and investment thresholds.
2. GENERAL TERMS AND CONDITIONS
2.1. Registration Duration: To qualify for the Program, a User must be registered on the Lonvest Platform for at least 90 days.
2.2. Investment Amount and Additional Interest Rate:
- +0.5% interest rate bonus: For Users with total Investments between EUR 10,000 and EUR 24,999, with a minimum holding period of 30 days.
- +0.75% interest rate bonus: For Users with total Investments between EUR 25,000 and EUR 49,999, with a minimum holding period of 30 days.
- +1.0% interest rate bonus: For Users with total Investments of EUR 50,000 or more, with a minimum holding period of 30 days.
2.3. Investment Withdrawals and Program Suspension:
- If a User’s Investments fall below EUR 10,000 due to withdrawals, the loyalty benefits will be paused. The benefits will resume once the Investment level is restored to the required minimum.
- If after withdrawals the User’s Investments fall below EUR 24,999 but remain above EUR 10,000 the interest rate bonus will revert to +0.5%.
- If the User’s Investments decrease to between EUR 25,000 and EUR 49,999, the interest rate bonus will adjust to +0.75%.
2.4. Bonus Calculation and Display:
- The loyalty level and additional interest rate are reviewed and updated every 24 hours.
- All accrued interest bonuses are displayed in the "Account Overview" under "Interest Bonus.
- Loyalty status may be lost within five days if the User’s Investments fall below the specified minimum thresholds.
3. RIGHTS AND OBLIGATIONS OF THE USER
3.1 Compliance: The User shall comply with all terms and conditions of these Terms and must act in accordance with the applicable laws, rules, and regulations.
3.2 Accurate Information: The User is obligated to provide truthful, accurate, and complete information during registration and must maintain the accuracy of such information during the term of these Terms.
3.3 Prohibited Conduct: The User shall not engage in any illegal, fraudulent, or harmful conduct in relation to the Program. This includes, but is not limited to, tampering with the operation of the Program, engaging in deceptive practices, or attempting to undermine the legitimate operation of the Program.
3.4 Reporting Obligations: The User must promptly notify Lonvest of any unauthorized use of their account or any breach of security.
3.5 Limitations on Use: The User may not use the Program for any purpose other than as expressly provided for in these Terms. The User may not transfer, sublicense, or assign any rights under these Terms without the prior written consent of Lonvest.
3.6 Right to Withdraw: The User has the right to withdraw from the Program at any time. However, the withdrawal may be subject to the terms and conditions of these Terms.
3.7 Right to Information: The User has the right to request information on how their data is used and to request correction or deletion of their data in accordance with applicable data protection laws.
3.8 Participant Obligations: Participants covenant to abide by all statutes, regulations, and policies of Lonvest that are relevant to the Program.
3.9 Inalienability: Benefits conferred under this Program are inalienable and non-assignable.
3.10 Exclusion: Lonvest reserves the right to exclude any participant, at its sole discretion, who is found to have contravened these Terms or engaged in deceitful or fraudulent activities.
4. LIABILITY
4.1 Liability of Lonvest: Lonvest shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with these Terms, including but not limited to damages for loss of profits, use, data, or other intangibles. Lonvest's total cumulative liability in connection with these Terms and the Program shall not exceed the amount of the bonus interest received by the User.
4.2 User’s Liability: The User shall be responsible for all actions taken under their account and shall indemnify and hold harmless Lonvest, its officers, directors, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of the User’s breach of these Terms or the User’s violation of any law or the rights of a third party.
4.3 Force Majeure: Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that this failure or delay is the result of any cause or circumstance beyond the reasonable control of that party, including but not limited to acts of God, war, acts of terrorism, earthquake, flood, embargo, riot, sabotage, labor shortage or dispute, governmental act, or failure of the internet.
4.4 Disclaimer: The Program is provided on an 'as is' and 'as available' basis. Lonvest makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, non-infringement of intellectual property, or other violation of rights.
4.5 Limitation Period: No action, regardless of form, arising out of the transactions under these Terms, may be brought by either party more than one (1) year after the cause of action has occurred, or was discovered to have occurred, except that an action for infringement of intellectual property rights may be brought within the maximum applicable statutory period.
4.6 Governing Law and Venue: These Terms are governed by the laws of the Republic of Croatia. Any disputes arising out of or in relation to these Terms shall be adjudicated exclusively by the courts of Zagreb, Croatia.
5. PERSONAL DATA OF THE USER
5.1 Collection and Use: Lonvest shall collect and use the User’s personal data only for purposes necessary for the provision of the Program and as detailed in Lonvest’s Privacy Policy.
5.2 Data Protection: Lonvest shall take reasonable measures to protect the security and confidentiality of the User’s personal data in compliance with applicable data protection laws.
5.3 User’s Rights: The User has the right to access, rectify, erase, and restrict the processing of their personal data. The User also has the right to object to the processing and to data portability.
5.4 Data Retention: Lonvest shall retain the User’s personal data only for as long as necessary for the purposes for which the data was collected, or as required by law.
6. TERMINATION OF THE TERMS
6.1 By the User: The User may terminate these Terms at any time by discontinuing use of the Program and notifying Lonvest in writing.
6.2 By Lonvest: Lonvest may terminate these Terms at its sole discretion at any time, with or without cause, and with notice to the User through the publication on the website https://lonvest.com.
6.3 Effects of Termination: Upon termination of these Terms, the User shall immediately cease all use of the Program, and any interest bonuses not yet credited shall be forfeited. Any obligations or liabilities incurred prior to the termination date shall survive the termination of these Terms for all purposes.
6.4 Survival: The provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
7. AMENDMENTS AND NOTICE
7.1 Notice Requirement: All notices, requests, consents, claims, demands, waivers, and other communications hereunder (each, a "Notice") must be in writing and addressed to the parties via email. The email addresses for such communications shall be the email address associated with the User’s account for communications to the User, and the designated email address provided by Lonvest for communications to Lonvest.
7.2 Receipt of Notice: A Notice is effective only upon receipt by the receiving party’s email inbox. The User is responsible for ensuring that their email address on record with Lonvest is current and functional.
7.3 Amendment Procedure: Lonvest reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms at any time. It is the User's responsibility to check these Terms periodically for changes.
7.4 Continued Use as Acceptance: The continued use of the Program following the posting of changes will mean that the User accepts and agrees to the changes.
7.5 Notification of Amendments: Lonvest shall make reasonable efforts to notify the User of any material changes to these Terms, such as through email notifications or through notices posted on the Lonvest Platform.
7.6 Acceptance of Amendments: The User's continued participation in the Program after any amendment to these Terms shall signify the User's acceptance thereof.
BY PARTICIPATING IN THE LOYALTY PROGRAM, YOU AFFIRM THAT YOU HAVE EXAMINED, COMPREHENDED, AND CONSENTED TO THE TERMS AND CONDITIONS EMBODIED HEREIN.
Lovinčićeva street, 3, Zagreb, Croatia